Customer Marketing Specialist
JANUARY 2019 - PRESENT
Inside Account Manager
MARCH 2016 - JANUARY 2019
Inside Sales Representative
JULY 2015 - MARCH 2016
Social Media Intern
JANUARY 2015 - MAY 2015
Field Marketing Intern
MAY 2013 - AUGUST 2014
Launch and lead advocacy efforts through the Influitive platform, creating growth and engagement within Ping's online customer community.
Oversee customer speaker recruitment and management for user conferences, webinars, internal presentations, and other events.
Create content that showcases customers' successes with Ping technology, including case studies, videos, slides, and other collateral.
Develop and manage customer programs, such as annual award ceremony, executive briefings, advisory boards, and third party review sites.
Manage Ping's monthly customer newsletter and support other customer communications.
Coordinated with partners to create and execute business plans to meet sales goals.
Supported the reseller communication channel throughout the sales interval and educated partners about product portfolio and complimentary services offered.
Managed sales pipeline, forecasted weekly, monthly and quarterly sales, and identified new business opportunities.
Successfully delivered 154% of quota and contributed to a $25,789,466 pipeline for FY16 E-Rate.
Identified 800 new development opportunities in assigned region for FY16 E-Rate.
Focused on K-12 vertical selling by responding to E-Rate RFP’s, prospecting new leads, generating email campaigns, underdoing cold calls, and managing over 100 leads.
Collaborated with Territory Account Managers and channel partners to ensure continual business growth.
Assisted in daily consumer response via mail, phone, and CRS platform (Email/Live Chat functions).
Facilitated in social media campaign idea generation and implementation by creating marketing collateral via Adobe Suite.
Created engaging and relevant blog posts aligned with the GoodBelly brand and successfully increased page visits to the GoodBelly blog.
Promoted Honest Tea Beverages in retail stores and at consumer lifestyle events within the Rocky Mountain field marketing team.
Conducted a social experiment with the Rocky Mountain Field team to support the 2013 & 2014 National Honesty Project.
Contributed valuable media to Honest Tea’s social media campaign via Instagram; recognized and won 2/4 contests.
User Experience Design
JANUARY 2021 - MARCH 2021
Decker Communications: Communicate to Influence
Public Speaking Certification
Technology, Arts & Media
University of Colorado - TAM Certification
University of Colorado at Boulder
Leeds School of Business
Bachelor of Science in Business Administration - Marketing